Effective Date: 1 July 2025
This policy outlines how we collect, use, and protect your personal information when you interact with our website, submit a contact form, or engage with our services.
1. Information We Collect
1. Information We Collect
We collect two main types of information:
Analytics and Advertising Data
We use cookies and third-party tools (including Google Analytics and Google Ads) to collect non-identifying information about how visitors use our website. This may include:
- Pages visited
- Time spent on site
- Device and browser type
- Demographic and interest data (aggregated and anonymous)
Contact Form Submissions
If you submit an enquiry through our website, we collect the information you provide, which may include:
- Name
- Email address
- Phone number
- Message content
- Uploaded files (if applicable)
Please do not include sensitive or unrelated personal information.
2. How We Use Your Information
We use the information collected for the following purposes:
- To respond to your enquiries or provide quotes
- To carry out the services you’ve requested, which may involve sharing your details with trusted employees or contractors
- To improve the performance and content of our website
- To serve relevant ads on other websites via remarketing tools
- To measure the effectiveness of our advertising campaigns
We never sell your information or use it for unrelated marketing purposes.
Google and other third parties may use cookies to serve ads based on your prior visits to our website or others. You can opt out via the Google Ads Settings page.
3. Cookies
Cookies are used to enhance user experience and for analytics. By using our site, you consent to the use of cookies. You can disable them via your browser settings.
4. Data Sharing
We do not sell your data. We may share it with trusted employees or contractors only when necessary to deliver our services.
5. Marketing and Media
Photos of completed jobs may be used for promotional purposes. If you wish to opt out of this, please let us know in writing.
6. Data Security
Reasonable measures are in place to protect your data, but we cannot guarantee absolute security for information sent via the internet.
7. Your Rights
You may request to access, correct, or delete any personal information we hold about you by contacting us directly.